Raptor TMS — SMS / Text Messaging Terms

Last updated: June 25, 2026

What these messages are

Raptor TMS is a transportation management platform used by freight brokers. With your consent, Raptor TMS sends operational text messages (SMS/MMS) to carriers, drivers, and dispatchers a broker works with. There are two kinds of messages:

• Driver location requests — a one-time or occasional text asking a driver to share their current location for an active load, sometimes including a secure tracking link.
• Load bid requests and confirmations — a text inviting a carrier to submit a rate on an available load, and confirmations acknowledging a submitted bid.

These are operational, business-to-business messages. We do not send marketing or promotional texts through this program.

How you consent to receive messages (opt-in)

You opt in to these messages in one of the following ways:

1. Directly with a broker. When you provide your mobile number to a broker who uses Raptor TMS and agree — verbally or in the course of arranging, hauling, or bidding on a load — to be contacted about that work, the broker records your consent in the Raptor TMS platform. 2. During carrier/driver setup. When a broker adds you as a carrier contact or driver in Raptor TMS, your mobile number is entered with your permission for operational contact about loads.

Consent is not a condition of any purchase. You only receive messages tied to loads and bids involving the broker you do business with.

Message frequency

Message frequency varies based on load activity — for example, location requests during an active shipment, or a bid request when a broker has freight that matches your lanes.

Fees

Message and data rates may apply, depending on your mobile carrier and plan.

Opting out and help

• Reply STOP to any message to unsubscribe. You will receive one confirmation that you have been unsubscribed, and no further messages unless you opt back in.
• Reply HELP for help, or contact us at support@raptor-tms.ai.

Privacy of your mobile information

We respect the privacy of your mobile information. Mobile opt-in information and phone numbers collected for SMS are never shared or sold to third parties or affiliates for their marketing purposes. Phone numbers are used only to deliver the operational messages described above and are handled by our messaging provider (Twilio) solely to send and receive these texts. See our full Privacy Policy and Terms of Service.

Contact: support@raptor-tms.ai